Agentforce
Enterprise AI agents on the Salesforce platform, with grounded knowledge, scoped permissions and human escalation. Measured on real outcomes.
Agentforce makes it easy to create an agent. Making one that is grounded in your data, allowed to do exactly the right things, and trusted by your service and sales teams: that is the actual project. That is the part we do.
What does a production Agentforce use case need?
More than a conversational interface. It needs grounded knowledge, defined topics and actions, permissions, escalation, evaluation and an owner. Agents that skip those steps get switched off within a quarter.
What we deliver
- Use-case discovery and readiness assessment across service, sales and operations.
- Agent architecture: instructions, topics, actions and grounding design.
- Security, integration and human-handoff design.
- Evaluation, monitoring and an operating model your team can run.
Human approval, least privilege and traceability are matched to task impact. We do not claim autonomy the platform cannot safely deliver.
Pairs with
AI practices that plug into this work
More Salesforce practices
The other crafts on the same foundation
Design your first Agentforce use case
Every engagement starts with a conversation about the problem, not the tech.