Voice & WhatsApp AI

Your customers are already calling and already on WhatsApp. We build AI for both channels that goes past answering. It understands intent, pulls real context, completes approved actions, and transfers to a person with the conversation intact.

What separates a useful voice agent from a convincing demo?

Resolution. A production agent needs accurate knowledge, real workflow integration, predictable escalation and ongoing quality review. The goal is a closed ticket, a booked appointment, a solved problem. Not a natural-sounding dead end.

What we built for Mahindra and Surana Jewellers

For Mahindra Electric we built a voice chatbot that holds real conversations about range, charging and features across the whole SUV lineup, answering around the clock. For Surana Jewellers we brought back the feel of a personal jeweller: a voice assistant that helps visitors discover pieces and understand the craft behind them, in the moment they ask.

What we deliver

• Inbound and outbound voice agents for defined customer and employee workflows.
• WhatsApp Business Platform journeys: service, sales and operational support with consent handling and approved templates.
• CRM, contact-center, scheduling and payment integration.
• Human handoff, transcripts, quality review and operational analytics.

Clear AI disclosure, consent-aware recording and human escalation are designed in per workflow and jurisdiction, not bolted on.